A mixed method of feature comparison and a system usability scale sus evaluation based on. Jul, 2005 then, if you dont do kinkos or have a plotter, open the 80% plans and print to a tiled pdf if necessary making sure the pdf scaling is set to 100%. An overview of the system usability scale in library. Jan 26, 2015 the system usability scale is an attempt to solve this problem. System usability scale sus a key tool in that usability metric toolbox is the system usability scale. Im wondering if there is a way to print the drawing in a pdf file such that the drawing scale is kept correct. What links here related changes upload file special pages permanent link page information wikidata. I think that i would need the support of a technical person to be able to use this system. How to use the system usability scale sus to evaluate. Kurtzke functional systems scores fss pyramidal functions 0 normal 1 abnormal signs without disability 2 minimal disability 3 mild to moderate paraparesis or hemiparesis detectable weakness but most function sustained for short periods, fatigue a problem. The system usability scale is a questionnaire of 10 statements, much like the nps net promoter score, but instead of measuring the loyalty of customers towards your brand, the sus measures the perception of usability of your tool, system or website. It is often assumed that a likert scale is simply one based on forced. Measuring usability with system usability scale sus.
For german users, a group of sap usability professionals made a translation available in 20 which we proudly repost in this community. Untuk q1 sampai q10 merupakan no pertanyaan dan angkanya adalah jawaban dari repsonden. I think that i would like to use this system frequently. Jan 06, 2015 the system usability scale sus is a 10item questionnaire that was published by john brooke in 1996 as a quick and dirty usability scale. A sus score appeals to stakeholders because it is simple, reliable and costeffective. The sus is a 10 item questionnaire with 5 response options. Measuring usability with the system usability scale sus it is the 30th anniversary of the creation of the most used questionnaire for measuring perceptions of usability. This study aimed to adapt the sus into turkish and investigate its validity and reliability. The participants scores for each question are converted to a new number, added together and then multiplied by 2. The effect of experience on system usability scale ratings. System usability scale sus is a 10item questionnaire with five response. From the page scaling popup menu, select tile all pages to expose the tile scale % option. For example, i tried to print the drawing shown in the screenshot in 1100 scale using the adobe pdf printer, but. In just the same way, the usability of any tool or system has to be viewed in.
In proceedings of the human factors society and ergonomics society annual meeting pp. Left click on the pdf file icon in order to open the file. Comparing sus scores across different stages of a project shows how usability is changing. System usability scale john brooke, digital equipment corporation, 1986. If the tile options are not in the menu, make sure that the following options are not selected in the advanced print dialog box. System usability scale sus is a simple and standard measure of usability. The system usability scale sus was introduced by british software engineer john brooke in 1986. It can be used to rate the usability of any system.
Usability scale sus a reliable, lowcost usability scale that can be used for global. Methodology system usability scale measurement tool. Mielestani jarjestelma oli tarpeettoman monimutkainen 3. Learn more about uses of system usability scale with examples of questions used in a sus questionnaire and also how to calculate sus score.
A retrospectivejus the journal of usability studies. It was developed by john brooke at digital equipment corporation in the uk in 1986 as a tool to be used in usability engineering of electronic office systems. This questionnaire is used as a quantitative method to dwell upon the global view on the subjective assessment of usability. Right click on the pdf file icon and select save target as to save the file in your computer. Effects of system display format on performance in a fault location task. It consists of a 10 item questionnaire with five response options for respondents.
The sus is a free technology agnostic survey with a tenitem, fivepoint likert scale, providing a. It has been used extensively by various industries to test numerous systems and applications, including hardware, software, mobile devices, websites and applications usability. For each of the following statements, mark one box that best describes your reactions to the website today. A practical guide to the system usability scale sus. Pdf of sus for printing excel spreadsheet for calculating sus scores. Testing, usability evaluation, user research, usercentered design process. Feedback from our customers further underlines the exceptional usability of azurion average 0 68 100 87 the sus is based. To meet the timing needs for product development, usability testing needs to be performed in a quick, cost effective manner. Originally developed by john brooke in 1986, over the last 31 years its become an indispensable method to quickly and accurately determine how a sites user experience compares to industry standards. The system usability scale sus was invented by john brooke in 1986 and is a quick and dirty but trusted way to measure the perceived usability of your website or app. Alternatives to system usability scale sus ask question asked 5 years, 3 months ago. In systems engineering, the system usability scale sus is a simple, tenitem attitude likert. How to use the system usability scale sus to evaluate the.
Cara menggunakan system usability scale sus selanjutnya, kamu bisa menuliskan data hasil dari responden di excel atau aplikasi lain. Pdf the effect of experience on system usability scale ratings. Measuring usability with the system usability scale. Hence the required sample size of participants for a usability study is one of the critical factors. Each items score contribution will range from 0 to 4.
As an example, to obtain a single numerical result for a questionnairebased metric, we might use the average of scores on questions 1, 2, 5, and 8 as averaged. The system usability scale sus is an inexpensive, yet effective tool for assessing the usability of a product, including web sites, cell phones, interactive voice response systems, tv. The system usability scale sus is a questionnaire which can be used to help evaluate the usability of a project. An overview of the system usability scale in library website. System usability scale survey template sample survey. In systems engineering, the system usability scale sus is a simple, tenitem attitude likert scale giving a global view of subjective assessments of usability. Brooke himself describes sus as a quick and dirty tool for assessing the usability of electronic office systems.
For items 2, 4, 6, 8 and 10, the contribution is 5 minus the scale position. The system usability scale sus is a standardized metric for measuring the usability of a website or other interactive system. The principal value of the sus is that it provides a single reference score for participants view of the usability of a product or service. These are not percentages and should be used in terms of their percentile ranking. On this page you can scale the entire pdf document or a single page to a3, a4, a5, b4, b5, tabloid, ledger, legal, letter and more. System usability scale sus ahrq digital healthcare research. The questionnaire is used as a quantitative analysis method within the framework of usability tests. System usability scale sus originally created by john brooke dec in 1986, sus is one of the best known standardized usability rating scales. When a sus is used, participants are asked to score the following 10 items with one of five responses that range from strongly agree to strongly disagree. System usability scale online with analytics usabilitest. Op if youre using acronyms in questions you shouldnt assume everyone knows what you are referring to. I needed to learn a lot of things before i could get going with this system. Click on the pdf file icon links below to open the file. Revitalizing sus, the system usability scale jens oliver.
User experience stack exchange is a question and answer site for user experience researchers and experts. The sus has been tried and tested throughout almost 30 years of use, and has proven itself to be a dependable method of evaluating the usability of systems compared to industry. August 4, 2017, filed under art and design this and many other posts are also available as a pretty, wellbehaved ebook. The system usability scale sample survey template consists of only 10 questions, which are answered using a likert scale. It has become an industry standard with references in over 600 publications. System usability scale measurement tool quick usability. The system usability scale sus questionnaire that was developed in english has been widely used in the literature for assessing perceived usability of interactive systems. Choose file properties, and click the advanced tab.
Long a favorite among ux researchers for its simplicity and accuracy, sus is a valuable quantitative tool for anyone trying to optimize the user experience. Pdf quick scale measure take off to excel press this button to buy our pdf take off program to measure and export your dims to excel, simply click to markuptakeoff dims and send to excel. System usability scale sus usability body of knowledge. The system usability scale sus is a simple, widely used 10statement survey developed by john brooke while at digital equipment corporation in the 1980s as a quickanddirty subjective measure of system usability. For items 1, 3, 5, 7 and 9 the score contribution is the scale position minus 1.
System usability scale sus is one of the most efficient ways of gathering statistically valid data and giving your appsite a clear and reasonably precise score. The session being audiovideorecorded cross out as appropriate the use of photographs and video recordings for the purpose of documenting the findings from this study. The scale is a 10 item scale which seeks the subjective opinion from a user regarding a particular device. Common questionnaire scales include the system usability scale sus 41. Sus the system usability scale in response to these requirements, a simple usability scale was developed. System usability scale ryte wiki the digital marketing. System usability scale sus is a questionnaire that is used to evaluate the usability of a project. Usability ratings for everyday products measured with the system usability scale.
The system usability scale sus is a reliable tool for measuring the usability. It focuses on providing lightweight 10 questions subjective feedback from users. The technique used for selecting items for a likert scale is to identify examples of things which lead to extreme expressions of the attitude being captured. John brooke i john brooke made sus freely available to a number of colleagues, with permission to pass it on to anybody else who might find it useful, and over the next few years occasionally heard of evaluations of systems where researchers and usability engineers had used it with some success. Sep 22, 2010 the system usability scale is a 5point likert scale, with a total of 10 items which gathers responses from the respondent from strongly disagree at point 1 to strongly agree at point 5. Acrobat only, not adobe reader you can set up a pdf to default to specific scaling or print options. The sus consists of only 10 questions, which are answered using a. Revitalizing sus, the system usability scale jens oliver meiert. Why plotting the drawing in pdf file produces a not to scale drawing. The system usability scale sus was released into this world by john brooke in 1986. Sample size in the application of system usability scale.
The system usability scale brooke, 1996 is a widely used, standardized 10item questionnaire to measure user satisfaction. Additionally, you can reduce the pdf file size by changing the quality parameter. Rather more than 25 years ago, as part of a usability engineering program, i developed a questionnairethe system usability scale susthat could be used to take a quick measurement of how people perceived. Rather more than 25 years ago, as part of a usability engineering program, i developed a questionnairethe system usability scale susthat could be used to take a quick measurement of how people perceived the usability of computer systems on which they were working. I think that i would like to use this website frequently. The system usability scale sus is a simple, tenitem scale giving a global view of subjective assessments of usability. The system usability scale sus is a widely used selfadministered instrument for the evaluation of usability of a wide range of products and user interfaces. System usability scale an overview sciencedirect topics. Ill embed a link in the question for context for those unfamiliar with the term. The default option in the page scaling popup menu is shrink to printable area. To test the usability of the three apps we used the system usability scale sus see table 2. Timo jokela taysin taysin samaa eri mielta mielta 1. Luulen, etta kayttaisin tata jarjestelmaa mielellani usein. The system usability scale sus a reliable, lowcost usability scale that can be used for global assessments of systems usability.
The system usability scale sus is a tenitem rating scale for measuring. Here is a zip file containing the qsf file which you can save and then. Measuring usability with the system usability scale sus. Contoh rekap datanya seperti pada tabel dibawah ini. The system usability scale, or sus, is a simple survey that provides a highlevel score for the usability of a product. The scale covers areas such as the complexity of the system or equipment being used, the functions within it, and overall feelings regarding the system or. It was developed by john brooke at digital equipment corporation in the uk in 1986 as a tool to be used in usability engineering of electronic office systems the usability of a system, as defined by the iso standard iso 9241 part 11. Note that before printing to the tiled pdf, i like to decrease the paper size manually to 7. Sample size in the application of system usability scale to. Interpreting the scores usually involves the following process.
In spite of its age, over the years it turned out to be quick but not at all dirty. The factor structure of the system usability scale pdf. It measures the perceived usability level of a product. Feature analysis and system usability scale evaluation. The translation is based on a crowdsourcing project initiated by wolfgang reinhardt during his time at the university of paderborn. About 20 years ago, john brooke published the concept of a system usability scale, a reliable, lowcost usability scale that can be used for global assessments of. System usability scale a case study paul olyslager. The system usability scale sus developed by john brooke in 1986 is the most used questionnaire for measuring perceptions of usability. Print as image or, for acrobat only, separations or inrip separations. It also includes the scale at the end of the document. System usability scale survey template by questionpro is a questionnaire that is used to evaluate the usability of a project.